How We Use Tracking Technologies

At WiseOriginTech, we're pretty straightforward about how we handle data. Like most websites, we use cookies and similar tracking technologies to make sure our site works properly and to understand how people interact with our budget performance tools.

Think of cookies as small text files that get stored on your device when you visit our site. They help us remember your preferences and analyze how you navigate through our platform. Nothing mysterious—just practical technology that's been around since the mid-90s.

Types of Tracking We Use

What We Actually Track

Here's what happens when you use wiseorigintech.com:

• Session Management: We track your login status and active session duration to keep your account secure and prevent unauthorized access.
• Page Navigation: We monitor which pages you visit and how long you spend there. This shows us if our budget metric dashboards are intuitive or confusing.
• Feature Usage: We track which tools you use most often—whether that's expense tracking, revenue forecasting, or report generation.
• Form Interactions: We see where people abandon forms or get stuck during signup. Helps us simplify the process.
• Error Tracking: When something breaks or loads slowly, we log it so our team can fix it quickly.
• Device Information: We collect basic data about your browser type, screen size, and operating system to ensure compatibility.

How Long We Keep This Data

Different types of tracking data have different lifespans:

• Session Cookies: These disappear when you close your browser. They're temporary by design.
• Preference Cookies: Stored for up to 12 months so we remember your settings between visits.
• Analytics Data: Aggregated data is kept for 24 months to identify long-term usage patterns and trends.
• Marketing Cookies: Last for 90 days or until you clear your browser cache—whichever comes first.

If you reject non-essential cookies, we'll remember that choice for 12 months through a preference cookie. Ironic, but necessary.

Third-Party Services

We work with a few external services that place their own cookies:

• Google Analytics: Helps us understand traffic patterns and user behavior across our platform.
• Content Delivery Networks: Speed up page loading by caching resources geographically closer to you.
• Payment Processors: Handle transaction security when you upgrade to premium features.

These third parties have their own privacy policies. We've vetted them, but you should review their terms if you're curious about their specific practices.

Why We Actually Need This Data

Look, we could build a site that collects zero data. But it would be terrible to use.

Analytics show us that people struggle with our expense categorization feature—so we redesigned it in January 2025. Marketing cookies help us avoid showing budget planning webinars to users who already attended. Functional cookies save your dashboard layout preferences so you're not reconfiguring everything each visit.

The data helps us make better decisions about where to invest development time. Without it, we'd be guessing what features matter to Vietnamese businesses managing their financial performance.

Updates to This Policy

We review and update this policy whenever we change how we handle tracking. Major updates happen at least once per year, usually in Q1.

If we add new tracking technologies or change data retention periods, we'll update the "Last updated" date at the top of this page and notify active users through email.